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h2. Contents

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h4. Thalia Support Documents:

*Thalia User Support:*
* [Thalia User Help|http://thalia.mit.edu/help/index.html]
* Thalia FAQ
* [Thalia Known Issues|http://demo.thalia.mit.edu/about/knownissues.html]
* [Thalia Request Tracker Queues and E-mail Lists]

*Thalia Training Videos:*
* [About Thalia's training videos|Thalia Training Videos-]
* [Links to existing videos|http://thalia-test.mit.edu/help/index.html?quickstart.html]

*Thalia New Domain Provisioning:*
* [New Thalia Domain Qualification]
* New Customer Query Documents:
** [Preliminary FAQ for Potential Thalia Customers|Preliminary FAQ]
** Preliminary Questionnaire for Potential Customers
** [Customer Requirements for new domains|Customer Requirements Questionnaire]
* ["Welcome to Your New Thalia Domain"|Support Processes and Policies^Thalia_New_Domain.doc] Letter

*[Thalia Release Communications]*

*[*Thalia Service Level Agreement*|Thalia Service Level Agreements]*

*[Terms of Service]*
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