...
- defining CSS core services
- defining support levels for CSS services
- deciding what to do with CSS non core services
- overview of CSS finances
- CSS HQ overview and roadmap
- FY09 Year in Review
- decisions that were made and how we got to where we are now
- metrics review, tracking and analysis
- policy reviews
- "how do we engage with the community"
- effective communication
- "how to say no"
- project reviews and impacts
- TSM Energy Saving Tool
- Email/Calendaring
- Debathena
- Training Team future offerings
- remote desktop maintenance
- HIDP
| Panel |
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Theme for July 22nd, 2009: "The Great Debate: Core Services" |