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- Wanted to see a search functionality for the map.
- Wanted to wording for the title "Question" to be ”Ask a Question” or something similar.
- Wanted more specificity on the title "Feedback" (what are you giving feedback to?).
- Liked the general stats interface.
- Was unsure that he would use the tour interface (would try for personal interaction with the tour guide), unless he was intimidated in any way.
- Felt that map was so central visually, that it should have played an even bigger role in the interface.
- Thought it would be cool to color coding buildings (by majors), or by type of building.
- Was confused by the change in the meaning of the pins
- Thought it would be cool to hear sound recordings of a guide giving a tour if someone couldn't make it to a tour personally. Would be cool to virtually replay a tour somehow.
User 3
Task 1
- Unsure whether all the pins were tours and what they meant.
- Didn't know that the list of questions was a queue, or that the questions were unclickable.
Task 2
- Found what he was looking for easily.
Task 3
- Found what he was looking for easily.
Task 4
- Unsure of what the pins did
- Was confused by the side panel hiding a part of the map (paper prototyping error)
- Was not uncomfortable with giving out phone number, unlike previous users
Task 5
- Didn't see the stars on the feedback page, thought they should be at the end of the page instead of the first item on the page
Overall Feedback
- Thought if the map was smaller, then the side panel wouldn't hide a part of the map and it would improve the overall visibility.
- Was confused by what the pins meant--didn't convey enough to him on their own.