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Observations
Round 1
User 1
Task 1
- Didn't understand the drop down menus on the first page (paper prototyping error)
- Was confused by the title "Tour"
Task 2
- Didn't see the affordance to swipe the graphs in the General Stats/FAQs paper the first time he saw the page and tried to navigate it.
Task 3
- Wanted to see some sort of search option for the events page.
Task 4
- Didnt want to have to read through stories to find what he was looking for. Thought that if the stories were longer, then instead of scanning the text it would be nice to have some sort of search or filtering option.
- First time around, clicked on the story item rather than the student profile picture to set up a meet up (but it did nothing).
- Liked the big button for schedule a meet up and using a drop down for picking times to meet up.
- Didn’t like the wording “what” on the meetup form
- Was comfortable with giving out his phone number to be contacted by.
Task 5
- Found what he was looking for easily
General Feedback
- Didn’t know if on the Stories page, the story and picture of the student were one item together, or two different items on the page and seperate.
- Didn't see the affordance the first time, but liked how clean it was.
User 2
Task 1
- got to the menu and didn't know what to do....confused about where to go....wording of menu was confusing. didn’t know whether options were college specfic or tour specific, but guessed they were college specific. Felt there was a consistency issue with the check in and main menu (you are checking into a tour, but the options on the main menu are for the college?).
- clicked on a question text, not understanding that it was a queue of questions
- then when that didn't do anything, asked the question by typing question and then realized it was a queue
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