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  • Saw no way to give her specific feedback, and would like to be able to do that. Would rather do that than use the stars or sliders.

General Feedback

  • business Business icon image confusing * clicking business confused him (because we didn’t set up stories correctly in our prototype)for the business tile
  • Qualifying qualifying text about phone number would be make him feel more comfortable about giving his phone number
  • confused Confused with “when” how “When” option works (what What if student can't make time? )
  • ”what” ”What” field was confusing. “why” A “Why” field would make more sense.
  • inconsistency Inconsistency with text for rest of site was annoying (considering general stas/faqs text is clickable)sometimes it was clickable, sometimes it was not)
  • Liked like the student meet-ups option, but would be surprised that people would follow through
  • confused Confused with "eventsEvents" page: why would people want prospective students at events? 
  • liked Liked "General Stats" Pagepage: nice to have that at the touch of your fingers rather than going having to navigate to another site
  • worried that Worried that as a prospective student, your personal name might be associated with questions you ask on queue, and colleges could see that (for admissions)
  • Would rather not check in and would would rather no check in.... like to see info the information for all colleges, even if you're not on a college tour

Round 2

User 1

Task 1

  • Forgot to click ok on the initial popup the first time around, then remembered and saw to click there
  • Confused about the redrawn pins and what they mean
  • On the Tour page, didn't realize that the questions were text and not clickable. Also didn't realize that the list of questions was a queue. 

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