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NOTE: This support model is typically suspended during the summer between Juneteenth and late August end of Finals in May and start of Fall Semester in September and in the winter during Winter Break and IAP.
This support model is only active during Fall and Spring Semesters.
NOTE: A hybrid version of our remote support model with limited in person support begins after the Juneteenth holiday finals in June and ends in late August May and before start of Fall Semester in September and also during Winter Break and during IAP in January. For more details, please contact your DLC's SHASS Tech Liaison.
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