GR3 - Paper Prototyping
Prototype Photos
Design 1
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Prototype Iteration
- Icon Changes:
- Question Queue: Pack of People -> Question Mark
- General Stats/FAQ: Question Mark -> Histogram
- Events: Starburst/Asterisk -> Flip Calendar
- Experiment with new design direction that focuses on a map-based view.
- Make tour guide's name more prominent and persistent.
- Added tour completion time estimates.
Design 2
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Briefing
Problem:
- College tourists often have trouble finding campus events/activities, accessing current students for more specific inquiries.
- Tour Guides have to spend time repeatedly answering common questions from tourists which detracts time from the tour.
Goal of the Application:
- Find out about events on campus
- Facilitate interaction between tour guides and tourists
- Facilitate student-tourist interactions
- Find out about general stats/frequently asked general questions easily
Information about you, the User:
- You are a prospective student at CollegeTech University using the application as a tourist.
- You are about to check in/go on a tour at the university.
Scenario Tasks
- Check in to a tour and Ask a question to the tour guide.
- Find out the percent of undergraduates that are African-American at the University.
- Find a greek related event happening today or tomorrow.
- Find a story relevant to business school and schedule a meetup with a student who wrote a story.
- Leave feedback for your tour guide.
Observations
Round 1
User 1
User 2
User 3
Round 2
User 1
Task 1
- Forgot to click ok on the initial popup the first time around, then remembered and saw to click there
- Confused about the redrawn pins and what they mean
- On the Tour page, didn't realize that the questions were text and not clickable. Also didn't realize that the list of questions was a queue.
Task 2
- Instead of looking to the General Stats/FAQs page, wanted to ask everything to the tour guide through the Tour page
- Found General Stats wording ambiguous
- Clicked on dots underneath graph rather than swiping through the graphs
Task 3
- Found what he wanted easily
Task 4
- Was unclear that the pins were indicators of stories. Only clicked on pins when he'd explored everything else on the site.
- Unfortunately pin for management school got covered by the side bar (paper prototype didn't allow for looking around the map irregardless of the side bar).
Task 5
- Found what he wanted easily
General Feedback
- Wanted to know that pins at the beginning were a way to get stories