Support Processes and Policies

Thalia Support Documents:

• Thalia User Support:
  • Thalia User Help
  • Thalia FAQ
  • Thalia Known Issues
• [Thalia Request Tracker Queues and E-mail Lists]

• Thalia Training Videos
  • Links to existing videos
• Thalia New Domain Provisioning
  • [New Thalia Domain Qualification]
  • New Customer Query Documents:
    • [Preliminary FAQ for Potential Thalia Customers]
    • Preliminary Questionnaire for Potential Customers
    • [Customer Requirements for new domains]
  • ["Welcome to Your New Thalia Domain"|Support Processes and Policies^Thalia_New_Domain.doc] Letter

Thalia Release Communications

Thalia Service Level Agreement

Terms of Service