2/24/2009 -- the first task CSS Managers agreed to was to post a shared list of labels (we once called them Activities) to allocate people's time against.
ATIC
DITR
Help Desk
ITSS
HQ
Project Management Methodology (XDPP, Daptiv Steering Committee, Daptiv Reporting)
Metrics and Measures (Surveys, Dashboards, ad-hoc data mining)
Cost Savings Ideas Realization
Administration
Publishing
Software
Telephony
Training