2/24/2009 -- the first task CSS Managers agreed to was to post a shared list of labels (we once called them Activities) to allocate people's time against. The Excel sheet from 2007 is attached to this page for reference, as that version was a good effort.
ATIC
DITR
Help Desk
ITSS
HQ
Project Management Methodology (XDPP, Daptiv Steering Committee, Daptiv Reporting)
Metrics and Measures (Surveys, Dashboards, ad-hoc data mining)
Cost Savings Ideas Realization
Administration
Publishing
Software
Telephony
Training