Lessons learned notes (IS&T session held 01/28/2011)
Project Organization
- Steering Committee
- - Based on feedback from last years Support Pack Project the Steering Committee was expanded to include more BPO representation.
- - The general consesus was this was a good idea as in prior years BPO representation was inadequate.
- Core Team
- - Worked well; representation was adequate.
- - Testing coordinators made organizing work easier.
- - QA representation (a point person) on the team proved beneficial to the QA team and the project as a whole.
Planning/Schedule
- Adequate for the project
Testing
- Unit Testing
- SIT/UAT Testing
Transports
- Transport freeze
- Critical transport process
Communication
- Project wiki
- Frequency of meetings
- Did people feel they knew what was going on and what was expected of them?
Cutover
- Communication
- The Plan itself
- emails
- phone
- conference line
- validation steps
- Execution
- Other
- Other
Overview
Content Tools
Activity