GR 1

Interviews

JDH’s Users - They were a couple whose children are teenagers and older. The dad was tech savvy. He had a decent camera and was primarily responsible for taking pictures and video using that. The mom, while not necessarily bad with technology, stated she relied on on the dad to access digital pictures taken on the camera. Perhaps most interestingly, they stated that they consistently share pictures with both friends and family on a daily basis, through texting or email. Additionally, the mom strongly expressed that she wished she had taken more video of her children when they were younger for posterity.

JCH’s Users - The guy I interviewed was a software engineer in his 40s.  He has 2 kids ages 6 and 8.  He uses a camera about once a week and takes video of his kids once a month for special occasions.  He uploads all of his pictures to his computer and just keeps them in folders; because he’s very experienced, he can easily find them, but he said that others often have trouble finding files they upload.  He personally doesn’t share content, as his wife does all of that, and he doesn’t think their content is relevant to other people.  They share pictures of their kids mostly on Facebook, but are not familiar enough with privacy settings to bother with restricting who they share with.  He thought a good idea for viewing pictures was to see them randomly (e.x. a screensaver), and when an interesting one appears, be able to click and see related pictures.

User Classes

• Producers** public producers (and consumers)*** they are willing to share content to a group of people
  • • frequently do
    • usually consumers as well
  • private producers*** take pictures and videos, but don’t share them with others
    • don’t share for number of reasons**** privacy- sharing settings not clear or easy
      • others (ex. spouse) share content for them
      • don’t think content is relevant to others
      • not tech-savvy enough
    • don’t typically consume as much content as public producers
• often, married couples have a public producer and a private producer
• Exclusive Consumers** only read content
  • not in the habit of creating content

Needs and Goals

• Consumers** selective access
  • to see all relevant information without having to sift through several things that are not of importance to the user
  • Simple to get to viewing media*** Non tech savvy users do not want to have to learn how to use a complicated interface
    • Tech savvy people want a process that isn’t convoluted and overly complex to accomplish their tasks
  • ability to expand the amount of media that you get to view. More social users will want to see a larger network of people.
  • Information is presented in a way that is enjoyable and fun to look at
  • see recent media as well as media that is from awhile ago
• Producers** public producers*** sharing to relevant people**** Sharing to a larger spread of people as well as family.
  • • • Need to selectively share content, perhaps selective sharing on more distant friends.
      • still has control over who sees content
    • Ease to upload content**** efficient way to upload lots of content
      • way to filter some content that is uploaded
      • multiple people able to upload from multiple devices
    • Control presentation of content**** chronologically, by key moments, random
    •  
  • private producers*** privacy**** understand privacy - who has access to content?
    • • ability to remove content that the user no longer wants displayed
      • content does not appear in external searches
      • tight control who has access
    • sharing to relevant people**** don’t burden more distant people with unwanted media
      • make all moments available quickly to people the user wants to share with (family, closest friends)
    • easily share content primarily owned by joint public producer**** Content about a whole family not just one person in the family
      • multiple people can do the uploading (mom and dad)
    • Control presentation of content