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Lessons learned notes (IS&T session held 01/28/2011)

Project Organization

  • Steering Committee
    • - Based on feedback from last years Support Pack Project the Steering Committee was expanded to include more BPO representation.
    • - The general consesus was this was a good idea as in prior years BPO representation was inadequate.
  • Core Team
    • - Worked well; representation was adequate.
    • - Testing coordinators made organizing work easier.
    • - QA representation (a point person) on the team proved beneficial to the QA team and the project as a whole.

Planning/Schedule

  •  Adequate for the project

 

Testing

  • Unit Testing
  • SIT/UAT Testing

Transports

  • Transport freeze
  • Critical transport process

Communication

  • Project wiki
  • Frequency of meetings
  • Did people feel they knew what was going on and what was expected of them?

Cutover

  • Communication
    • The Plan itself
    • emails
    • phone
    • conference line
    • validation steps
  • Execution
  • Other
    • Other
  •  

 

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