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- Clicked on a question in the queue without realized the questions were text and not clickable
- Didn't realize that the list of questions was a queue: highlighted one question, copied it, and pasted it into the text box to type a question. Only when it appeared at the bottom of the list did he realize that the tour guide would be asked the same question twice.
Task 2
-would ask a question through the question component
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- First instinct was to ask the question to the tour guide through the Tour page. Then he would have reverted to direct personal interaction
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- and seen if he could asked the tour guide directly.
- Thought the tour guide's picture was clickable and wanted
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- to see if that would “get her
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- attention,” and was frustrated when he was navigated to a user profile
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-said by now he would be done
- (said he would be likely to use this after a tour because he would get too distracted)
-when he got a hint about the icons, got general stats and easily saw the circle affordance and found data
Task 3
- clicked the x to get out of the side panel
-clicked on the schedule icon (confused that it showed the wrong date data)
-looked to scroll events but couldnt
-so then clicked right arrow to see events for tomorrow and found it!!
-clicked event, and expected it to highlight where it was on map
Task 4
-x out of side panel
-clicked on the feedback icon just to see what would happen. Not what he was looking for. So exited out of the side panel
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- .
- Once he was told that there was another page with the information, navigated to the General Stats page and found it easily
Task 3
- Expected that clicking on an event in the side panel would highlight the location of the event on the map
Task 4
- Explored rest of the site before looking at the pins. Thought the pins were tours, saw that there was “a tour near the sloan school of
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-stories popped up
-clicked on a picture of aaron to schedule a meeting, clicked on the button to schedule a meet up
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- management."
- Tried to see if he could refresh the page to see what his current location was so he could
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- meet up with the student near
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-entered in information, didn’t want to put in phone number (because not even student at school yet, and wanted to just meet them) → would try to submit without it, and if it wouldn’t let him he would give it
Task 5
-knew to use sliders
-missed stars first time, saw them second time (would see them if they were half filled)
- would still want to click on things and see information
- wanted to see search function for the maps
GENERAL THOUGHTS
-”ask a question” rather than just “question”
-specify what you’re giving feedback to
-general stats was cool interface
-for the tour interface => wasn’t sure of what was going on. Would never type a question in, would raise his hand....tours he’s been on were never crowded so that he couldn’t ask a question. But maybe if he was intimidated would use the interface to ask a question
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- there.
- Was uncomfortable with giving his phone number out to meet up with the student.
Task 5
- Didn't see the stars (for overall rating) the first time.
- Wanted to see if after the tour clicking on things in the interface did anything, provided him with more information
General Thoughts
- Wanted to see a search functionality for the map.
- Wanted to wording for the title "Question" to be ”Ask a Question” or something similar.
- Wanted more specificity on the title "Feedback" (what are you giving feedback to?).
- Liked the general stats interface.
- Was unsure that he would use the tour interface (would try for personal interaction with the tour guide), unless he was intimidated in any way.
- Felt that map was so central visually, that it should have played an even bigger role in the interface
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- Thought it would be cool to
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- color coding buildings (by majors), or by type of building
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- Was confused by the change in the meaning of the pins
- Thought it
-didn’t get the difference in the pins from the beginning to the end
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- would be cool to hear sound recordings of a guide giving a tour
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-would be cool to see a virtual replay of the tour (if wrong time, or w/e....would be cool for leading his own tour)
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- if someone couldn't make it to a tour personally. Would be cool to virtually replay a tour somehow.