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This page receives the agenda of a css managers' meeting after it has happened, often annotating the planned agenda with a short note about what developed around it.

Notes from past meetings are on individual pages by date.

(The below should be split into individual pages if want to be true to convention.)

12/29/2009 --- CANCELED

11:30am, N42-286, CSS Managers 

12/22/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  Update on budget process
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12/15/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  • CSS Goals Review (goguen) Table as Barbara is out sick?
  • PCI & PWC update (Tim)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • SAPGui and VPN Client coming up
  • css@mit.edu updates
  • vacations
  • XDPP Updates
  • Elaine returns to CSS tomorrow
  • Retirees and accounts
  • DS SLA coverage for the two holiday weeks

12/08/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  • CSS Timely Budget topics (Anne)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

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12/01/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  •  CSS Pipelining (Pat and Irina) 15 min
  • TSM resources

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

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11/24/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  • TSM Release Project (15 mins) Dave Kalenderian TSM 6.1.2 Release Decision
  • Locating a Cisco Telepresence setup in N42 (othomas, 15 virtual minutes)
  • RT/ticket tracking survey teaser trailer (othomas, 10 action-packed minutes)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  CSS project reviews 12/8/09 - managers will coordnate with their PMs on presenting/scheduling CSS Snapshots 11192009.pdf
  •  IS&T Web Site
  •  New DDM iMacs
  •  Vacation Tracking

11/17/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  •  FY11 CSS First Pass Budget Review (Anne - approx. 30 minutes) 
  •  Software Release Brainstorm (15 mins)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  Update on Budget process and timeline (Anne)
  •  XDPP Updates
  •  DS SLA updates
  •  Tools testing?:  KBox (Altiris replacement?); WebEx (Bomgar replacement?)

11/10/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  •  Software Release Brainstorm (15 mins) TABLED FOR NEXT WEEK

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • training/conference updates
  • IAP Planning
  • ITLP Plans
  • August Safety Alert from EHS re: shipping of batteries (impact to CSS? Wanted to keep it on our radar)

11/03/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  • Discussion of contractor approval process with Ken Lloyd and Allen Wallace

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • Update on the Great Paper Caper
  • CSS narrative process for quarterlies - original submissions sent to Elaine and Pat and they will post to wiki
  • Zero-based budgeting update
  • IS&T Project Review Process

10/27/2009

11:30am, N42-286, CSS Managers 

Agenda

  • CANCELLED due to IS&T All Hands

    10/20/2009

11:30am, N42-286, CSS Managers 

Agenda

*** Suggested improvement in meeting management ***

Main Topics (phrase and amount of time needed)

  • Staffing issues -15-20 minutes?
    • Contractors - current, needed, including what we are budgetd for vs. need
    • Issues with new rules around hiring contractors
  •  Planning for meeting with all CSS Managers and Marilyn on Thursday - 10-15 minutes?
    • Are there things we want to make sure to bring to the discussion?

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • Senior Staff/Marilyn update from Barbara

10/13/2009

11:30am, N42-286, CSS Managers 

Agenda

  • IT Partners coordination - Jeff Reed and Barbara Johnson
  • Candidates for Ticketing Tool Evaluation working group (project team) - Pat will meet with Irina to discuss new approach and scope
  • Pat vacation 10/19 and WFH 10/20
  • Chris vacation 10/16
  • Q1 reporting CSS 2010 Q1 Report.doc

10/06/2009

11:30am, N42-286, CSS Managers 

Agenda

  • file sharing options - Pat and Chris will explore xythos for internal CSS use
  • Daptiv overview- Pat will schedule training for CSS with Darlene
  • HQ Administration update
  • All Hands feedback on wiki (CSS Leaders wiki) - Pat will get up there by this weekend
  • Q1 narrative due 10/8 to Pat and Elaine - will have draft to review next week

09/29/2009

11:30am, N42-202, CSS Managers

Agenda

  • changes to Daptiv (sponsorship, etc) - check weekly report to see whats missing
  • file share options (Sparkler) TABLED for next week
  • All Hands Presentation (review, comments and changes) (download CSS All Hands Presentations Oct0209.ppt from here)
  • Marilyn's groundrules (maybe we want to adopt?)

09/22/2009

11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

  • Daptiv projects review - need to get ITSS, FSX projects in this week
  • CSS email and moira list management - teams need to clean up lists

  • AUX FY10 Action Plan [Steve] <-- Draft available: https://wikis.mit.edu/confluence/display/AUX/Action+Plan

  • SalesForce CRM has 8 seats available for trial
  • Finance to review budgets with managers
  • service delivery workflow model - prep for senior staff

09/15/2009

11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

  • Client Satisfaction Surveys: review and feedback (Rob Smyser)
    • Rob will send presentation to managers and schedule separate working sdession (possibly CSS Leaders)
  • All Hands presentations to Elaine by 9/25 - progress in last three months and what coming up for next three months
  • Daptiv project entry (deadline TODAY)
  • the CSS "one pager"  CANCELLED - on boarding docs will be enough until direct meetings CSS Overview.docx

    09/08/2009

11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

  • CSS joining ISDA for R&R - Bryan will send invite for Charles River cruise 9/24
  • incorporating IT Task Force items into CSS planning and roadmaps
  • Service Desk unit costs model draft
  • Anne to share DCAD costing and chargeback model

09/01/2009

11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

  • CSS Website updates - must have edits to the production team prior to 9/25
  • CSS All Hands 10/2/09 - presentations to Elaine by 9/25/09
    • progress report post reorg and/or roadmap
    • FY2010 Goals
  • Daptiv project request approval - will now be Pat with Anne as backup

08/25/2009

12:00pm, W92-225 Downtown Crossing, CSS Managers

Agenda

  • Vacations - Pat and Chris on vacation next week (check Exchange as what days)
  • Projects and initiatives in Daptiv - please put work into Daptiv by 9/15.  For example:
    • PGP roll out
    • Keyserver pilot
    • Metrics refresh
    • Billing process inventory
    • Software chargeback models
  • CSS All Hands in October - teams will present on 2010 roadmaps
  • Wiki space administration - Oliver will move managers wiki to new space and limit in terms of access

08/18/2009

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

  • Daptiv updates (permissions revoked for staff that have transitioned)
  • Ticketing Tool Requirements - please get your top 10 to Pat by weeks end
  • Exchange project feedback
  • Presentation of a senario for new CSS financial structure

08/11/2009

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

  • Human Resources
    • Steve Filipiak

    •  Management Development Programs for CSS Leaders (aka Management For Excellence) [?? minutes]

  • MITAlert Drill [5 minutes - Steve]

  • CSS Managers Wiki permissions [Chris]

  • Hermes on-going costs [othomas]

  • eMail/Calendaring - Deb & Wilson

08/04/2009

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

07/28/2009

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

  • We can talk about some Fall Readiness / Orientation 2009 stuff. Third time's the charm? (o)
  • If we're really hard up for topics we can also talk about the idea of tracking key dates in the events calendar (see email from a few weeks ago) and next steps (o)
  • N42 space requests will be coordinated with Wilson for month of August
  • Pat will send SW Portfolio out to managers
  • Exchange migration feedback should be collected by departmental coordinators and then presented to Tiger Team
  • revamp of quarterly report process and metrics
  • managers to be accountable for equipment in each of their areas

07/21/2009

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

  • Mac OS X 10.6 and Windows 7 Release

07/14/2009

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

  • ITSS FY10 Goals
  • Head of IS&T Orientation
  • What I learned on a trip to Lincoln Labs  - Barbara

07/07/2009

11:30am, Downtown Crossing (W92-225), CSS Managers 

Agenda

  • Demo new DDM Inventory Database (Chris) - 15-20minutes? Less if necessary.
  • N42 space requests update
  • Presidents Report
  • HQ Roadmap

06/30/2009

11:30am, W92-225, CSS Managers 

Agenda

  • Presentation on DCAD Cost savings? (Steve Buckley) - Needs to be first on the agenda and able to take a conference call.
  • Demo new DDM Inventory Database (Chris) - Postponed
  • Update on Fall Readiness/Orientation and some FSX/Athena summer updates (Oliver) - 15 minutes exactly
  • N42 space requests, inc. need for thunderdome - tabled for next week
  • Exchange transition

06/23/2009

11:30am, W92-225, CSS Managers 

Agenda

  • Meeting canceled due to lack of interest

06/16/2009

11:30am, W92-225, CSS Managers 

Agenda

  • start doing weekly team updates on goals, etc (teams rotate each week)
  • limit Roundtable to 15-20 minutes
  • continue working on Role Descriptions
  • need to begin roadmaps of products/services we want to de-support
  • Rob will coordinate Q4 metrics and Presidents Report, then begin to transition narrative to Pat and Elaine, will keep metrics and analyze
  • staff moves to Pat by Monday noon latest (6/22)

06-11-2009

06-04-2009

05-28-2009

05-19-2009

05-12-2009

05-05-2009 -- this meeting time spent on PA ratings calibration.

04-28-2009

04-21-2009 - no meeting notes were taken; no agenda was posted.

04-14-2009 - this scheduled meeting was cancelled.

04-07-2009

03-31-2009

03-24-2009

03-17-2009

03-10-2009

03-03-2009

02/24/2009

02/17/2009

02/10/2009

02/03/2009

01/27/2009

01/20/2009

01/13/2009

01/06/2009

12/23/2008

12/16/2008

12/09/2008

12/02/2008

11/25/2008

11/18/2008

11/12/2008 - Wednesday substitution for 11/11

11/7/2008 -- CSS All-Hands

11/04/2008

10/28/2008

10/21/2008

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