The Infrastructure Platform Support Team plans, develops, and administers the technology platforms for the larger ZINC team and other parts of ISDA.
For details on operational support of ISDA services, see the ISDA Operationswiki page.
Operations info which will get moved to the above page ASAP:
Our hours of operations are 8:00am to 6:00pm, Monday through Friday, except for Institute holidays.
We are making plans for on-call service 8:00am to 6:00pm, Saturday, Sunday, and Holidays.
We can always be reached by emailing isda-ops@mit.edu.
OIS Server Operations has contact information to reach us in off hours in the event of an urgent event.