As Submitted to IS&T versions of CSS Quarterly Reports

 The word documents distilled from Detailed reports below are available as attachments to this page. 

Detailed QR Text and Metrics, for a CSS-internal audience

1. ATIC, maryz
2. DCAD, jlreed.
3. DITR, lavallch.
4. Help Desk, goguen and othomas
5. ITSS, tjm
6. Publications, mwiklund
7. Software Licensing and Distribution, jmhunt
8. Telephone Client Support, janat
9. Training, mwiklund
10. *Overall CSS Measures, smyser
    

Format

Each team or Manageriat should compose a one-pager consisting of bullet points in these areas:

• Accomplishments in this Quarter
• Challenges Being Faced
• Work Expected in Next Quarter

The latest published quarterly reports are always available at http://web.mit.edu/ist/about/reports.html -- here's where to go see what the other directorates say about themselves.