Page History

Format

For FY2010, each directorate will submit a two page report consisting of bullet points in these areas:

• Accomplishments in this Quarter
• Challenges Being Faced
• Work Expected in Next Quarter

Each directorate will also submit up to two pages of metrics with analysis.

The latest published quarterly reports are always available at http://web.mit.edu/ist/about/reports.html -- here's where to go see what the other directorates say about themselves.

As Submitted to IS&T versions of CSS Quarterly Reports

...

1. Application User Experience
   1. ATIC, maryz
   2. Publications, mwiklund
   3. Training, mwiklund
2. Departmental Services
   1. DCAD, jlreed.
   2. Managed Desktop Services , lavallch.
3. Service Desk, goguen
   1. Software Licensing and Distribution, cgresham
   2. Telephone Client Support, janat
4. ITSS, tjm
5. Faculty Student Experience, othomas
6. *Overall CSS Measures, smyser
   

Format

For FY2010, each directorate will submit a two page report consisting of bullet points in these areas:

• Accomplishments in this Quarter
• Challenges Being Faced
• Work Expected in Next Quarter

Each directorate will also submit up to two pages of metrics with analysis.