Page History

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The latest published quarterly reports are always available at http://web.mit.edu/ist/about/reports.html -- here's where to go see what the other directorates say about themselves.

An expanded version of team metrics is available in the Metrics by Area section of the Metrics Clearinghouse

As Submitted to IS&T versions of CSS Quarterly Reports

 The The word documents distilled from Detailed reports below are available as attachments to this pagethrough the link below. 

CSS Presidents Report 2009.docCSS FY2010 Q1 Report FINAL.docQuarterly Reports

FY10 -- Detailed QR Text and Metrics, for a CSS-internal audience

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1. Application User Experience
2. Departmental Services
3. Faculty and Student Experience
4. CSS Headquarters
5. IT Security Services
6. Metrics
7. Service Desk
8. Miscellaneous Emails Regarding the Draft Quarterly Report

FY09 -- Detailed QR Text and Metrics, for a CSS-internal audience

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