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The word documents distilled from Detailed reports below are available as attachments to this page, for FY09 at least.
Detailed QR Text and Metrics, for a CSS-internal audience
- ATIC, maryz
- DCAD, jlreed.
- DITR, lavallch.
- Help Desk, goguen and othomas
- ITSS, tjm
- Publications, mwiklund
- Software Licensing and Distribution, jmhunt
- Telephone Client Support, janat
- Training, mwiklund
- *Overall CSS Measures, smyser
Calendar
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Format
Each team or Manageriat should compose a one-pager consisting of bullet points in these areas:
- Accomplishments in this Quarter
- Challenges Being Faced
- Work Expected in Next Quarter
A section of metrics can follow these and can run on to a second page. There can be a small block of expository text before the accomplishments section, highlighting any particular themes emerging from the bullet points.
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The latest published quarterly reports are always available at http://web.mit.edu/ist/about/reports.html -- here's where to go see what the other directorates say about themselves.Remember that this report is mainly a reporting-upward document within IS&T, namely to ist-vpstaff.
(Plans to broadly share these reports with the DLC community or MIT Senior Leadership have never materialized.)