Overview
The focus of this release will be the BlackBerry World Edition (8830) that may be of interest to users who travel internationally. The benefits of this device and the BlackBerry service is the availability of unlimited data roaming both nationally and internationally. We will be looking into providing limited support for MIT's email and Techtime Calendar.
Timeline & Project Plan
The release project is scheduled to begin on December 20, 2007 and will end late February 2008.
The release team will meet every Wednesday starting Wednesday January 9, 2007, location is TBA.
To view the project plan, click here.
Meeting Minutes
Testing
- BlackBerry Desktop Manager for Windows XP/Vista and Mac OS X (initial setup and contacts synchronization).
- Email via BlackBerry Internet Services - BIS
- Nexthaus's SyncJE Client for Techtime OTA sync. Decide on its supportability.
Team Documented Results & Feedback
Documentation
- BlackBerry Setup Information - Mobile Devices Page: HERE (Information for Email and SyncJe Techtime sync setup can be found here.)
- PocketMac for BlackBerry : HERE
- Managing and eradicating duplicate entries (On Mac) HERE
- See Additional documentation here:HERE
Known Issues
- The BlackBerry Internet Service does not offer a true two-way IMAP client with MIT's email. If you mark a message as read or deleted, it may NOT send those changes back to MIT's IMAP mail servers. You will need to mark or delete the message again when you check mail from your desktop or laptop computer. Other devices such as Palm Treo or Windows Mobile devices have true 2-way IMAP clients which will send updates back to the central mail server.
- When the user opens an old email from the computer, the message may get pushed to the BlackBerry device as a new message.
- Some attachment files cannot be opened even though the attachment types are supported. Users should not rely on the BlackBerry email to view and edit attachments.
- TechTime calendar synchronization can be performed over-the-air using a third party software (SyncJe for BlackBerryfrom Nexthaus). However, some users will encounter problems with this method depending on the amount of calendar data that is synchronized. Users are advised to consult mobile-help@mit.edu prior to making the decision of purchasing a BlackBerry.
Project Team
- Matthew Sullivan - SWRT Mobile Devices Consultant
- Andrew Yu - SWRT Mobile Devices Platform Coordinator
- Wesley Esser - Sloan
- Lee Ridgway - CSS
- Hans Dietrich - DITR
- Chris Murphy - OIS
- Mark VanDyke - Help Desk
- Scott Jensen - Corporate Relations
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