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  1. Proper Care and Feeding of your Exchange Email and Calendaring
  2. How to use Spam Quarantine to stop spam emails
  3. MIT users should install Sophos to protect against malware and virus attacks
  4. All Macs should be using Time Machine to provide local, disaster recovery backups for your Mac.  The Time Machine software comes on your Mac. All you need is an external hard drive connected to your Mac to run the backup.
  5. Windows 7 users and later should be using Windows Backup to provide local, disaster recovery backups for your Windows computer. Like Time Machine on the Mac, all you need is an external hard drive connected to your Windows computer to run the backup.
  6. For secondary  secondary internet off site backups for just your data files, we recommend IS&T's newly adopted Crash Plan. We are IS&T is currently in the early adopter phase of Crash Plan's release cycle so we will update this page as soon as it is officially live for everyone in the community. We recommend everyone use BOTH Time Machine or Windows Backup AND Crash Plan once it is live to the general institute community.

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  1. Dan and I are not allowed access to many confidential business systems (Atlas, SAPGui, BioQuery, Cognos, etc) used by administrative staff in the areas we support.
    For issues involving the use of these business systems, users should contact MIT IS&T's Business Help Team or call 3-1101 and ask for Business Help.
  2. How to configure printing in SAPGUI to print to your printer.
  3. Cognos is generating a blank PDF report page.
  4. SAPGui for Mac won't quit or cancels shut down of Mac.

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