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Welcome to the SHASS IT Documentation (and Support Wiki) Page

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1. Get MIT Certificates and Get MIT Certificate Authority
2. Change Kerberos Password
3. How to connect to MIT Secure (MIT Secure WiFi or direct ethernet cable connection to MITnet is required for printer access)
   1. I just changed my Kerberos Password and now I can't connect to MIT Secure
4. How to Setup Your MIT Email
5. How to Setup Exchange Email in Apple Mail
6. How to Set up Out of Office Replies for your Exchange Emails
7. Request static IP address/addresses from IS&T
8. How to Add a Network (IP) Printer on a Mac
9. Register your computer to MIT's network (All new machines must do this registration or they will stop connecting to the network properly after a few weeks. You must do this separately for the wireless AND wired connections if you're using DHCP. Machines using static IPs don't need to be registered.)
10. Set up an email mailing list
11. How to set up a mobile device at MIT
12. Set up your MIT voip phone
13. Connecting to VPN from off campus
14. The MIT Zoom Landing Page for all your remote meeting and teaching needs
15. The Slack Messaging and Collaboration Tool
16. How to report Phishing and scam emails to IS&T
17. The main IS&T Webpage can be found here.
18. Is there information about the Exchange to Outlook 365 Email transition?
19. Exchange to Outlook 365 Email Transition notes and instructions

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1. Safe Computing at MIT Best Practices: Safe Computing presentation.pdf
2. Travel safely with these IS&T Traveler's IT Tips and information from MIT's OSP
3. In accordance with Massachusetts state law, all administrative staff are required to adopt recommended practices to protect sensitive data. In particular be vigilant of PHISHING attacks.
4. Secure devices for international travel

Printing

1. How to add an office network printer via IP address in Windows 10 (for this you will need the printer's actual IP address.  All internal printers at MIT start with 10.#.#.#)
2. How to Add a network (IP) Printer on a Mac

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1. Download MIT licensed software   from IS&T (Office, Sophos, etc). MIT certificates are required.
   1. Adobe Creative Cloud (if you need Acrobat Professional you will need to be part of the MIT Adobe CC license)
   2. Sophos Anti-Virus
   3. MS Office
   4. Dropbox
   5. Prisma Access Global Protect VPN

Employee Departure

1. If an employee is leaving MIT, there is an Employee Departure Checklist areas should use to make sure you capture all the information you may need after they leave.
2. IS&T has a Leaving MIT informational page on things to think about when an employee leaves MIT.

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