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  1. Troubleshooting 101: The easy stuff to do to hopefully get your computer quickly working again.
  2. Proper Care and Feeding of your MIT Email and Calendaring
  3. How to remove old certificates from Firefox. Do this only after quitting and relaunching Firefox (after renewing your certificates) doesn't work. Then you will need to get your certificates again.
  4. IS&T has a guide to troubleshooting renewed certificates that don't work.
  5. How to unset a hard drive from Time Machine on the Mac if you accidentally make it a backup drive.

Equipment Disposal

  1. Please contact Albert or Dan if you would like us to remove the equipment. We'd be happy to take care of all steps of equipment deactivation, data wiping, and disposal.
  2. If you're comfortable having equipment removed yourself, go to Atlas and fill out a Campus->Service Request->Create Request form for recycling. Before discarding unwanted equipment, please make sure that if the device has an MIT asset tag that it has been properly deactivated and that all confidential data has been securely wiped. Please contact Albert or Dan if you are uncertain how to do these steps.

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