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- What new hires need to do IT-wise before their start date to ensure they hit the ground running
- Safe Computing at MIT Best Practices: Safe Computing presentation.pdf
- How to connect to MIT Secure (MIT Secure WiFi or direct ethernet cable connection to MITnet is required for printer access)
- Register your computer to MIT's network (All new machines must do this registration or they will stop connecting to the network properly after a few weeks. You must do this separately for the wireless AND wired connections if you're using DHCP. Machines using static IPs don't need to be registered.)
- Get MIT Certificates and Get MIT Certificate Authority
- How to Set Up Your DUO Two-factor Authentication
- How to Set Up Your MIT Email
- How to Set up Out of Office Replies for your Exchange Emails
- How to Setup Exchange Email in Apple Mail
- How to Setup Exchange Email in Mac Outlook
- How to Setup Exchange Email in Windows Outlook
- Proper Care and Feeding of your Exchange Email and Calendaring
- How to use Spam Filtering to stop spam emails
- If you're using Spam Filtering, you should turn off Apple Mail's Junk Mail filter
- How to create your own DLC or personal website with MIT's Drupal Cloud Service
- Travel safely with these IS&T Traveler's IT Tips and information from MIT's OSP
- In accordance with Massachusetts state law, all administrative staff are required to adopt recommended practices to protect sensitive data. In particular be vigilant of PHISHING attacks.
- How to add an office network printer via IP address in Windows 10 (for this you will need the printer's actual IP address. All printers at MIT start with 18.#.#.#)
- How to add an office network printer via IP address in Mac OS X (for this you will need the printer's actual IP address. All printers at MIT start with 18.#.#.#)
- How to set up Time Machine backups on a Mac (external HD is required)
- How to set up Windows Backup in Windows 7 (external HD is required)
- Sign up for MIT's Dropbox
- Step by step set up of MIT's Dropbox
- IS&T's Dropbox for Business Initial Set up Page (general help with all aspects of MIT dropbox)
- How to install and connect to MIT's VPN on a Mac from off campus.
- Need to teach or meet remotely? Visit the MIT Zoom Landing Page
- Getting started with the Slack Messaging and Collaboration Tool
- ZOOM: Setting up your Zoom Personal Room
Purchasing
- How to plan the purchase of computer hardware to last the necessary amount of time
- MIT IS&T recommended computer hardware
- SHASS Printer recommendations
- SAP Web Purchasing (will be discontinued on February 15, 2014)
- ATLAS Purchasing (replaced SAPWeb on February 15, 2014)
- For Licensed MIT software downloads see "Software Downloads" below.
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- Proper Care and Feeding of your Exchange Email and Calendaring
- How to use Spam Filtering to stop spam emails
- Safe Computing at MIT and Best Security Practices: Safe Computing presentation.pdf
- MIT users should install Sophos to protect against malware and virus attacks
- All Macs should be using Time Machine to provide local, disaster recovery backups for your Mac. The Time Machine software comes on your Mac. All you need is an external hard drive connected to your Mac to run the backup. If you work with private client information, please contact either Albert or Dan first so we can make sure the drive you're using is encrypted.
- All Windows 7 users and later should be using Windows Backup to provide local, disaster recovery backups for your Windows computer. Like Time Machine on the Mac, all you need is an external hard drive connected to your Windows computer to run the backup. If you work with private client information, please contact either Albert or Dan first so we can make sure the drive you're using is encrypted.
- For a secondary internet off site backups for just your data files, we recommend everyone use IS&T's newly adopted Crash Plan. We recommend everyone use BOTH Time Machine or Windows Backup AND Crash Plan to make sure all of your files are 100% backed up and secured.
- Lifehacker has a great resource on how to stay safe on public WiFi.
- Unsure if the network you're connecting to is safe? F-secure has an online router checker to attempt to verify.
- What is crypto? Here is a great primer on the nuts and bolts of encryption and why it's important.
- Best practices for travelers to secure their work, personal, and research data overseas.
- ZOOM: Limiting Access and Reducing Disruptive Behavior
- ZOOM: Setting up your Zoom Personal Room
Troubleshooting
- Troubleshooting 101: The easy stuff to do to hopefully get your computer quickly working again.
- Proper Care and Feeding of your MIT Email and Calendaring
- How to remove old certificates from Firefox. Do this only after quitting and relaunching Firefox (after renewing your certificates) doesn't work. Then you will need to get your certificates again.
- IS&T has a guide to troubleshooting renewed certificates that don't work.
- How to unset a hard drive from Time Machine on the Mac if you accidentally make it a backup drive.
- There are these Notification bubbles that keep appearing in the upper right corner of OS X. How do I turn Notifications off?
- How to connect from off campus to MIT via VPN on a Mac or Windows machine
- How to connect using DUO authentication to all MIT services that require it
- I just changed my Kerberos Password and now I can't connect to MIT Secure
- How to Set up Out of Office Replies for your Exchange Emails
- ZOOM: Limiting Access and Reducing Disruptive Behavior
- ZOOM: Setting up your Zoom Personal Room
- SOPHOS bugs/issues in Mac OS 10.15 Catalina and how to resolve them can be found here: https://community.sophos.com/kb/en-us/134552
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